Privacy Policy

1. Who We Are

The Trippy Hippy Ireland ("we", "us", "our") is an Irish business operating as a dropshipping retailer of wellness and mushroom products. We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and Irish data protection laws.

2. What Personal Data We Collect

As a dropshipping business, we collect only the data necessary to process your orders:

Order Information:

• Full name and billing address
• Shipping address (if different from billing)
• Email address
• Phone number (optional, for delivery purposes)
• Payment information (processed securely by Stripe)

Website Usage Data:

• IP address and browser information
• Pages visited and time spent on site
• Cookie preferences and settings
• Device type and screen resolution

Communications:

• Newsletter subscriptions (if you opt-in)
• Customer service inquiries
• Order confirmations and updates

3. How We Use Your Data

We use your personal data for the following purposes under GDPR:

4. Dropshipping Data Sharing

As a dropshipping business, we share necessary data with our trusted partners:

Suppliers & Fulfillment Partners:

• We share your name and shipping address with our suppliers for product fulfillment
• Phone numbers may be shared for delivery coordination
• We ensure all suppliers comply with GDPR data protection standards
• Suppliers are contractually bound to protect your data and delete it after fulfillment

Service Providers:

• Stripe: Payment processing (GDPR compliant)
• Email Service: Order confirmations and newsletters
• Shipping Carriers: An Post, DPD, etc. for delivery
• Website Analytics: Anonymous usage statistics only

We Never:

• Sell your personal data to third parties
• Share data for marketing by other companies
• Transfer data outside the EU without adequate protection
• Keep data longer than necessary

5. Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

To exercise your rights: Email us at privacy@officialtrippyhippy.com. We will respond within 30 days.

6. Data Retention

We retain your personal data only as long as necessary:

• Order data: 7 years (for tax and legal compliance)
• Newsletter subscriptions: Until you unsubscribe
• Website analytics: 2 years maximum
• Customer support: 3 years after last contact
• Cookies: As specified in our cookie policy

7. Data Security

We implement appropriate security measures to protect your data:

• SSL encryption for all data transmission
• Secure hosting with regular security updates
• Payment data processed by PCI-compliant Stripe
• Regular security audits and staff training
• Access controls and data minimization principles

8. International Transfers

Your data may be transferred to:

• EU/EEA countries: Full GDPR protection applies
• UK: Adequacy decision ensures equivalent protection
• Other countries: Only with adequate safeguards (Standard Contractual Clauses)

9. Cookies and Tracking

We use cookies to improve your experience. See our Cookie Policy for detailed information about:

• What cookies we use and why
• How to manage your cookie preferences
• Third-party cookies and analytics

10. Children's Privacy

Our products are intended for adults only. We do not knowingly collect personal data from anyone under 18. If you are under 18, please do not use our website or provide any personal information.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by:

• Posting a notice on our website
• Sending an email to registered users
• Updating the "last modified" date above

12. Contact & Complaints